Policies

Prices contained on this website are subject to change without notice. School Sales & Service is not responsible for typographical errors. In the event a price or description is incorrect, the correct information will be sent to the customer when the order is received. Please contact us for special bid pricing for merchandise purchased in quantities and for quotes of special order items such as furniture or equipment.

Returns of online purchases will not be accepted without prior approval from our main office. When requesting authorization to make a return, please include your billing invoice/sales receipt number. Materials must be returned in original condition and insured because you are responsible for all material invoiced. You may be subject to a re-stocking fee. Books and Special Order (non-stocked) items are non-refundable.

At the time of delivery, verify the carton count. Make sure the delivery person documents any shortages or visibly damaged cartons and notify School Sales & Service immediately.

Double check the stock number of the product you are ordering, including size, color, etc. when applicable. Check the unit you need (each, dozen, gross, gallon, etc.). Make sure it corresponds with the information in the catalog. Include ship to and bill to information. Include any purchase order number you need referenced. Include phone number for any questions on your order.

You may apply for an account for online purchases and to be used at either of our retail stores. Please request a credit application and send it in prior to your first order. Once approved, terms are Net 10 Days from invoice date. Past due accounts are subject to late fees.

No shipping charges on orders over $75.00 for in-stock items. The actual shipping charges will apply to all orders under $75.00 except for the FREE WEEKLY DELIVERY offered to the schools, churches, day cares, and businesses in our FREE DELIVERY SCHEDULE. Additional shipping charges may apply for items indicating UPS or Freight line. For orders “Shipped Direct From Factory” we may add actual shipping charges to your invoice. Additional charges may apply to orders that require “Inside Delivery”. All prepaid ordered under $75.00 and not in our FREE DELIVERY SCHEDULE, should add 10% for the estimated shipping charges. We will bill or credit any differences.